Cookie Policy

This Cookie Policy explains how Inn Supplies Ltd ("we", "us", or "our") uses cookies and similar tracking technologies on our website, www.innsupplies.com. In strict accordance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR), we aim to provide complete transparency regarding the data we collect when you browse our website.

Please review this policy in conjunction with our Privacy Policy which outlines how we process and safeguard your personal information.

1. What are Cookies?

Cookies are small data files stored on your computer or mobile device when you load a webpage. They are widely used by online stores to keep user sessions running efficiently, remember configuration choices, retain items in your shopping basket as you navigate, and provide anonymous performance data to the website administrators.

2. How We Collect and Manage Your Consent

We operate a strict, legally compliant consent workflow on our storefront:

  • Active Consent: Non-essential cookies (such as analytics tracking or marketing tags) are completely blocked from loading on your browser until you actively grant permission by clicking "Accept" on our privacy banner. We do not use pre-ticked consent boxes or rely on implied consent via scrolling.

  • Easy Rejection: You are provided with a clear, prominent option to click "Reject" on our cookie banner, ensuring non-essential tracking is completely withheld.

  • Granular Control: You have the freedom to access your cookie preferences on our banner to selectively toggle separate tracking categories (e.g., allowing utility preferences while declining performance tracking).

3. The Types of Cookies We Use

We categorize our website cookies into three primary groups based on their core purpose:

A. Essential / Strictly Necessary Cookies (Exempt from Consent)

These cookies are mandatory for our e-commerce storefront to function securely and reliably. They are used to remember the items added to your commercial order basket, handle secure checkout transactions, maintain your session token, and prevent security vulnerabilities. Because they are vital to providing the service you have explicitly requested, they do not require user consent.

  • Provider: Shopify (Platform Operator)

  • Purpose: Shopping cart persistence, user session security, and checkout processing.

  • Duration: Ranges from immediate session expiration upon closing your browser to 1 year for persistent checkout features.

B. Performance & Analytics Cookies (Consent Required)

These cookies gather anonymous statistical data that allows us to evaluate how visitors navigate our site. This tracking is used exclusively to find layout bottlenecks, assess page load performance, and optimize our user experience. They require your explicit permission to deploy.

  • Provider: Google Analytics (Third-Party)

  • Purpose: Monitoring web traffic volumes, tracking popular catering categories, and evaluating referral channels.

  • Data Collected: Anonymized IP data, browser software, page paths visited, and time spent on pages.

  • Duration: From 1 minute up to 2 years depending on Google’s default tracking parameters.

C. Advertising & Targeting Cookies (Consent Required)

These cookies track browsing habits across web properties to build a unique profile of your interests. They help us serve targeted, relevant product ads on external platforms (such as search engines or social media feeds) rather than generic, unhelpful advertising.

  • Provider: Third-Party Marketing Widgets

  • Purpose: Tailoring ad campaigns and measuring the return on marketing investments.

  • Duration: Up to 1 year.

4. Direct Browser Management

In addition to the cookie preference banner on our storefront, you can alter, block, or delete cookies at any time via your desktop or mobile web browser settings (such as Google Chrome, Safari, or Microsoft Edge).

Please note: If you choose to configure your browser to block all cookies automatically, strictly necessary cookies will also be disabled, and essential functions of our store—including the shopping cart and secure checkout—will fail to process your requests.

For comprehensive instructions on tracking control, visit www.allaboutcookies.org or refer to the official Information Commissioner’s Office (ICO) guidelines on PECR.

5. Policy Amendments

We routinely monitor and update this Cookie Policy to stay aligned with theme updates, integrated tools, and evolving UK data legislation. Any future adjustments will be documented immediately on this page with a revised date stamp.

For any further inquiries or data access requests regarding our cookie configuration, please contact us at sales@innsupplies.com.

Last updated: January 2026